Please be advised that our warehouse will be closed from December 25, 2024, to January 5, 2025 (inclusive). During this time, orders will not be processed. To ensure you receive the freshest coffee possible, all orders placed during this period will be processed as a priority when we return on January 6, 2025.
We wish you a Merry Christmas and a Happy New Year! — The Mocopan Team
Our 250g product offering will be removed from supply on Wednesday 11th December.
At Mocopan, we’re committed to delivering the freshest and most flavourful coffee. As part of our dedication to quality, we’re moving exclusively to 1kg whole coffee packs, and will no longer offer the ground coffee option.
We’re here to help with any questions as you explore this upgrade. Contact us via phone or email.
We are pleased to share our odour remedial works are complete and we anticipate immediate and ongoing improvement of our odour and emission management. A summary of the works completed can be found below:
In Phase One we engaged in community outreach to better understand the areas affected as well as communicate our monitoring program – completed.
In Phase Two we completed remedial works over a six-month period. Including the installation of equipment to our production facility deemed to be 'best practice' for mitigating emissions – completed.
In Phase Three we upgraded our gas meter. This upgrade was required to power the newly installed equipment – completed.
The obvious improvements we have noticed are no more visual emissions emanating from our facility, and odours having reduced significantly.
We continue to investigate all contacts made to us either through the EPA or directly.
We appreciate your patience during the works period, and our invitation to a site tour is still open for anyone wishing to view the completed works.
We will continue to update our progress; however, we encourage you to contact us directly with feedback, questions or concerns at qualityaus@ucc-coffee.com.au